Unit 7C

Lesson 11:    Describing People

Which one is Lewis?

Remember how we used the pronoun one to talk about someone or something.

	Which one is Lewis?  He's the one with the brown hair.
	Which one is Patty?  She's the one wearing the black dress.

Adjectives are also used.

He's very tall and slender.  She's blonde and beautiful.

Exercise 14  Look at the pictures below and fill in the table.

Cindy	Lewis	Carol

Lesson 12:    On the Telephone I

Could I speak to Ms. Owens, please?

It's necessary now to learn how to speak properly on the telephone. The most important thing is to speak politely.Speaking on the telephone in English requires a very polite dialog. We'll begin with the request forms of Could, Can,May and I'd (I would) like to with a typical business call.

Could I speak to Mr. Williams, please? Can I speak to Ms. Spencer, please?

As you can see there are various ways to make requests on the telephone. In the U.S.A Could I and Can I are used more frequently than May I. I'd like to is very polite and more formal. For now let's practice using Could I. Look at the dialog below.

A: Channing and Associates. This is Becky Inman speaking. 
Can I help you?
B: Yes, please. Could I speak to Mark Adelson, please?
A: May I ask who is calling?
B: This is Eddie Abner from Soft Media.
A: One moment, Mr. Abner.

Notice how the word please is used at the end of the request. Students often forget to say please when speaking on the telephone. And because this is a business call it is important to be very polite and formal. Also notice how the person says: 
This is Eddie Abner from Soft Media.

Remember to give first  and last names when making a business call. And don't forget your company name!

Exercise 15     Practice making requests for the people 
below. SPEAK!

1. Jane Thompson  Could I speak to Jane Thompson, please?

2. Roger Manning

3. Phyllis Dillward 

4. Ms. Petrovich 

5. Mr. Hienwinkle   

Answers

1. Could I speak to Jane Thompson, please? 
2. Could I speak to Roger Manning, please?
3. Could I speak to Phyllis Dillward, please? 
4. Could I speak to Ms. Petrovich, please?
5. Could I speak to Mr. Hienwinkle, please?  

Lesson 13:    Pronunciation II [-cian] 

My mother is a beautician.

Students have difficulty with the -cian suffix. It is a soft sound.

musician, politician, electrician, beautician

Remember not to pronounce the -cian sound as a k.

Lesson 14:    Practice Dialogs

A:    Where's Julie?
B:    She's in the kitchen.
A:    What's she doing?
B:    She's eating bacon and eggs.
A:    Does she eat bacon and eggs often?
B:    No, she doesn't.

A:    Who are you waiting for?
B:    I'm waiting for my wife.
A:    Where is she?
B:    She's in her office. She's talking to her boss.

A:    What are you doing?
B:    I'm writing a letter.
A:    Who are you writing to?
B:    I'm writing to my sister. We often write to each other.

A:    Do you like to play tennis?
B:    Not very much. I like swimming very much.

A:    How do you usually get to work?
B:    I usually go by car. But I sometimes go by bus.

A:    Who are you looking at?
B:    I'm looking at Lewis.
A:    Which one is Lewis?
B:    He's the one with the brown hair and black pants. 
Do you see him?
A:    Oh, yes. He's standing in the corner. He's talking to the 
girl with the red dress.

A:    Miller and Associates. Can I help you.
B:    Yes, please. Could I speak to Ms. Applebee, please?
A:    May I ask who is calling?
B:    This is Rebecca Montgomery from ITK Enterprises.
A:    One moment, Ms. Montgomery.

Lesson 15:    Vocabulary Review